What Is Emotional Intelligence?


is the capacity to tune into your own emotions. Allows you know what you are feeling and why as well as how those feelings hurt or help what you are trying to accomplish



is the ability to keep disruptive emotions and impulses under control


Social Awareness

indicates accuracy in reading and interpreting other people’s emotions, often through non-verbal cues. Have the ability to relate to many different types of people, listen attentively and communicate effectively


Relationship Management

requires interpersonal skills that allow you to act in ways that motivate, inspire, and harmonize, with others while maintaining important relationships


Goleman, Daniel. What Makes a Leader: Why Emotional Intelligence Matters. More Than Sound, 2014.